Returns & Exchanges

At ThryveAura, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original containers.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location or schedule a pickup to send the items back to our distribution center.

• 4.
  Receive Your Refund

  After our team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.